Battery Incident Support Program

When lithium batteries are involved, incident response becomes more complex. Hidden hazards, re-ignition risk, and strict transport requirements can slow teams down and increase risk.

At The Battery Network, we help you manage it safely, from recovery through recycling.

Trusted Support When It Matters Most

Our Battery Incident Support Program gives your team a clear path forward when batteries are involved in a fire, thermal event, damage incident, or cleanup operation.

We help teams assess risks, safely manage damaged batteries, navigate transportation requirements, and ensure materials are properly recycled. From the initial response through final disposition, our experts provide the guidance and support needed to move forward safely and compliantly.

How We Help You to Respond Safely

We provide the guidance, packaging, on-site assessment, and coordination your team needs to manage a battery incident safely and compliantly.

Battery Expertise + On-Site Assessment

  • Expert evaluation of battery types, state of health, physical condition, and incident-related risks
  • Guidance on containment, handling, packaging, and next steps
  • Best practices for handling damaged or unstable lithium batteries safely

Safe Containment + Packaging

  • Specialized, dynamic packaging designed for heat, instability, and mixed conditions provided

Logistics + Compliance

  • 49 CFR function specific training and shipping guidance
  • Documentation support and transport coordination

Responsible Recycling

  • Safe movement of materials from incident site to approved recycling facilities
  • Documented with a Certificate of Recycling

Supporting Complex Battery Incidents Across Industries

Battery incidents can occur across a wide range of facilities and applications. Our team provides support for incidents involving:

  • Battery Energy Storage Systems (BESS)
  • Data centers and backup power systems
  • EV manufacturing, storage, and fleet facilities
  • Battery manufacturing and recycling operations
  • Warehouses and distribution centers
  • Micromobility and light electric vehicle (LEV) storage sites

Whether responding to a damaged battery, fire event, or cleanup operation, we help teams navigate the unique challenges of lithium battery incidents safely and compliantly.

Reduce risk. Move faster. Stay compliant.

Why organizations turn to The Battery Network:

Avoid delays, fines, and costly charges caused by improper packaging or paperwork

Reduce risk to crews during cleanup

Ensure compliant transport and handling

Resolve incidents faster with fewer unknowns

When batteries are involved, reach out to the experts.

Get the support you need to manage battery incidents safely and compliantly.