When a battery recall happens, we help you manage what comes next.
Battery recalls can create complex logistical and regulatory challenges, especially when affected products are already in the hands of consumers, businesses, or retailers.
The Battery Network helps Original Equipment Manufacturers (OEMs) and manufacturers plan and execute battery recall solutions, from specialized packaging and return kit fulfillment to transportation, tracking, and recycling. With decades of battery expertise and established nationwide infrastructure, we help make complex battery recalls more manageable.
Are you a consumer with a recalled battery or product? Please contact the product manufacturer directly for recall instructions. Recall participation and return arrangements must begin with the manufacturer.
A Battery Recall Is Not a Routine Return
Your existing operations may be built to handle warranty returns. Battery recalls are different.
A recall can create a sudden need to retrieve hundreds or thousands of batteries or products from locations across the country, often with specialized packaging and transportation requirements.
Rather than building temporary infrastructure for a one-time event, work with a partner that already understands battery logistics.
Battery Expertise When You Need It Most
Every battery recall is different. We help build a solution around your product, customers, timeline, and recall requirements.
Battery Recall Planning
Identify packaging, transportation, fulfillment, and processing needs before returns begin.
Packaging & Return Kits
Develop return solutions for individual batteries, larger batteries, or complete battery-powered products.
Fulfillment & Reverse Logistics
Coordinate return kit fulfillment and the movement of recalled batteries or products back through the supply chain. recalled batteries back through the supply chain.
Transportation
Navigate battery-specific shipping requirements using established logistics relationships and solutions for damaged, defective, or recalled batteries.
Tracking & Reporting
Capture agreed-upon information from returned products and provide documentation to support recall tracking, reporting, and regulatory requirements.
Recycling
Move returned batteries through qualified processors for responsible recycling.
What Does Your Battery Recall Require?
A successful return strategy starts with asking the right questions.
- How will customers register, return the product, and receive a replacement or refund?
- What packaging, transportation, and fulfillment requirements will apply?
- What information needs to be captured from returned products?
- Will products be analyzed first or sent directly for recycling?
From consumer products to commercial equipment, every recall has different requirements. Our experience spans batteries and battery-powered products across a range of applications, including:
Consumer electronics & appliances
Power tools & outdoor equipment
E-bikes & micromobility
Commercial & industrial equipment
High-energy & larger-format batteries
Electric vehicle batteries
You do not need to have every answer before contacting us. We can help identify the requirements and build a solution around them.
Experience that meets the challenge
No two battery recalls look exactly the same. In one battery-powered appliance recall, the manufacturer needed consumers to return the entire product rather than remove the battery.
In just four to five weeks, The Battery Network worked with a packaging partner to develop a custom return packaging solution tailored to the product and the recall’s specific requirements.
4–5 Weeks
to develop
Custom Packaging
tailored to the product
Whole-Product Return
based on recall requirements
Ready to find the right approach for your battery recall?
Whether you’re preparing for a potential recall or responding to one now, complete the form below to connect with our team. We will follow up to discuss your battery recall, timeline, and available options.
